How Ship or Stop handles your data

Last updated April 24, 2026

What we collect

We collect account details you provide, such as your email address, username, startup records, time-entry data, billing information returned by payment providers, and usage information needed to operate the service.

Why we collect it

We use this information to authenticate you, provide dashboards and startup analytics, process payments, maintain service reliability, prevent abuse, and improve the product.

How billing data works

Payments are processed by third-party providers such as Stripe. We do not store your full card number. We may store limited billing metadata such as subscription status, invoice references, and payment method identifiers required to manage your account.

How we share information

We share data only with service providers and infrastructure partners needed to run Ship or Stop, or when required by law. We do not sell your personal information.

Data retention

We keep information for as long as your account remains active and for a reasonable period afterward to comply with legal, tax, security, and accounting obligations.

Your choices

You can update certain profile information from your dashboard. If you want your account removed or have a privacy request, contact the operator of the service using the support channel made available within the product.

Policy changes

We may update this policy from time to time. When we do, we will update the effective date on this page.